Privacy policy

PRIVACY POLICY

Last updated: May 19, 2026

Soft Launch Creative operates this website and related services in order to provide boutique Shopify website design, creative strategy, and brand direction services for modern businesses and brands. Soft Launch Creative is powered by Shopify, which enables certain website functionality and services. This Privacy Policy describes how we collect, use, and protect your personal information when you visit this website, submit an inquiry, or communicate with us.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with Soft Launch Creative, we may collect certain personal information including:

  • Name
  • Email address
  • Phone number
  • Business information
  • Inquiry or project details submitted through forms
  • Device and browser information
  • Website usage information and analytics

Information may be collected directly from you, automatically through website usage, or through trusted third-party services such as Shopify.

How We Use Your Information

Your information may be used to:

  • Respond to inquiries and project requests
  • Communicate regarding services and consultations
  • Improve website experience and functionality
  • Provide customer support
  • Send occasional updates related to services or offerings
  • Maintain website security and performance

Soft Launch Creative does not sell or intentionally share your personal information with third parties for unrelated marketing purposes.

Shopify & Third-Party Services

This website is hosted through Shopify, which may collect and process certain information in order to operate and improve website functionality. Some data may be processed or stored outside of Canada depending on Shopify’s infrastructure and third-party integrations.

To learn more about Shopify’s privacy practices, visit:
https://privacy.shopify.com/en

Cookies & Analytics

This website may use cookies and similar technologies to:

  • improve website functionality
  • analyze traffic and performance
  • remember user preferences

You can manage cookie preferences through your browser settings.

Data Security

Soft Launch Creative takes reasonable measures to protect your personal information. However, no online transmission or storage method can be guaranteed to be completely secure.

Please avoid sending highly sensitive or confidential information through unsecured channels.

Your Rights

Depending on your location, you may have rights related to:

  • accessing your personal information
  • requesting corrections
  • requesting deletion of your information
  • opting out of certain communications

To make a request regarding your information, please contact us directly.

Contact

For questions regarding this Privacy Policy or your personal information, please contact:

Soft Launch Creative
Alberta, Canada
talksoftlaunchcreative@gmail.com